Refund and Returns Policy

Returns

  1. Eligibility for Returns:
    • You can request a return for Norton Antivirus within 30 days of your purchase.
    • The product must be unopened and in its original packaging to qualify for a return.
  2. Return Process:
    • To initiate a return, please contact our customer support team at [email protected].
    • Provide your order number and reason for the return.
    • Our team will guide you through the return process and provide you with a return authorization number.
  3. Return Shipping:
    • You are responsible for paying the return shipping costs.
    • Ensure the product is securely packaged to prevent damage during transit.
  4. Condition of Return:
    • Returns will be inspected upon receipt.
    • If the product is opened, used, or damaged, the return may be refused or a partial refund may be issued.

Refunds

  1. Eligibility for Refunds:
    • Full refunds are available for unopened, unused products returned within 30 days of purchase.
    • If you experience any technical issues with the Norton Antivirus product, please contact our support team for assistance before requesting a refund.
  2. Refund Process:
    • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
  3. Late or Missing Refunds:
    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company; it may take some time before your refund is officially posted.
    • If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 2043 Aron DR ,Yuba City California, 95993, United State.

Contact Us

  • For any questions or concerns regarding returns or refunds, please contact our customer support team at [email protected] or call us at +1 (866) 409-2030.
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